California Privacy Choices

December 22, 2022

Last Updated and Effective Date: 1/1/2023

California residents have specific rights under the California Consumer Privacy Act and other laws regarding their personal information. Our California Privacy Choices page provides California consumers with a one-stop shop to learn about our privacy practices, your legal rights and privacy choices, and other important information. To make it as easy as possible, we have provided important links to help you navigate this page. 

California Consumer Privacy Act Disclosures

Notice at Collection. Learn more about the categories of personal information we collect as a CCPA-covered business and the purposes for which it is used. 

View Notice

California Privacy Policy. View our comprehensive disclosures regarding the collection, use, disclosure, and sale of your personal information and understand your rights under the CCPA. 

View Policy

Submit a CCPA Request. Exercise your rights under the CCPA, including your right to know, correct, or delete the personal information we have collected about you. 

Submit Request

Do Not Sell or Share My Personal Information. Opt-out of the sale or sharing of your personal information to third parties. 

Submit Request

California Privacy Policy

This California Privacy Policy supplements the information contained in the Privacy Policy and applies solely to visitors, users, and others who are residents of the State of California. This section describes your rights under the California Consumer Privacy Act of 2018 (“CCPA”) and other California laws. Any terms defined in the CCPA have the same meaning as when used herein.

While we have set out the categories below as required by the CCPA, you can review our Privacy Policy for examples and other information that describes our data collection and use, which will not change under this notice.

Notice at Collection: The Personal Information We Collect

This Section provides notice of our personal information collection and use practices with respect to California residents. For ease of reference, we have presented the relevant information in a chart explaining our collection, use, and disclosure practices related to California residents. You can learn more about our specific practices by reading our more detailed disclosures in our Privacy Policy, including to understand the terms used in this chart.  

Categories of Personal Information

Identifiers

(e.g., name, signature, address, telephone email, IP address)

Categories of Sources from which the Information was Collected:

  • You (or your device)
  • Other Individuals/Sponsors
  • Business Services Providers
  • Affiliates
  • Governmental Entities

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers
  • Affiliates
  • Governmental Entities
  • Sponsors

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

Marketing and Advertising Providers

Customer Records

(as defined in Cal. Civ. Code § 1798.80(e))

Categories of Sources from which the Information was Collected:

  • You (or your device)
  • Other Individuals/Sponsors
  • Business Services Providers
  • Affiliates
  • Governmental Entities

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers
  • Affiliates
  • Governmental Entities
  • Sponsors

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

We do not sell or share

Protected Classifications

(e.g., Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status).

Categories of Sources from which the Information was Collected:

  • You 
  • Other Individuals/Sponsors
  • Affiliates
  • Governmental Entities

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers
  • Affiliates
  • Governmental Entities
  • Sponsors

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

We do not sell or share

Biometric Information

Categories of Sources from which the Information was Collected:

We do not collect.

Commercial Information

(e.g., your purchasing or consuming histories or tendencies).

Categories of Sources from which the Information was Collected:

  • You (or your device

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers
  • Affiliates
  • Governmental Entities
  • Sponsors

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

Marketing and Advertising Providers

Internet/Network Activity

(your your browsing history, search history)

Categories of Sources from which the Information was Collected:

  • You (or your device

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers
  • Affiliates
  • Governmental Entities
  • Sponsors

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

Marketing and Advertising Providers

Geolocation Data

Categories of Sources from which the Information was Collected:

We may gather your geolocation based on your address, IP address, or other data associated with a particular location. If you are using company-equipment that collects geolocation, we may associate that geolocation with you. 

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers
  • Sponsors

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

Marketing and Advertising Providers

Sensory Data

(e.g., Audio, electronic, visual, thermal, olfactory, or similar information).

Categories of Sources from which the Information was Collected:

We may collect your image, voice, electronic activity, or other sensory data through recording devices such as a security camera, call recording device, or thermal image scanner. 

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

We do not sell or share

Professional or employment-related Information

(e.g., Current or past job history or performance evaluations).

Categories of Sources from which the Information was Collected:

We do not collect from consumers generally. See our Candidate Privacy Policy for additional disclosures for workforce candidates.

Education Information

Categories of Sources from which the Information was Collected:

We do not collect from consumers generally. See our Candidate Privacy Policy for additional disclosures for workforce candidates.

Inferences Drawn from other Personal Information

Categories of Sources from which the Information was Collected:

We may make inferences about your preferences, likes, and interests based on personal information you provide to us.

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers
  • Marketing and Advertising Providers

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

Marketing and Advertising Providers

Sensitive Personal Information

Categories of Sources from which the Information was Collected:

  • You
  • Other Individuals/Sponsors
  • Governmental Entities
  • Sponsors

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose:

  • Business Services Providers
  • Affiliates
  • Governmental Entities
  • Sponsors

Types of Third Parties with Whom this Category of Personal Information Is Shared/Sold:

  • We do not sell or share

Our Purposes for Collecting and Using Your Personal Information

Our purposes for collecting and using your personal information include the following: 

  • Delivering Our Products and Services to you and to provide the related customer support, communication, and security. 
  • Policy Enforcement, including enforcing our terms of service, acceptable use policies, anti-spam policies, and similar policies. 
  • Advertising & Marketing to send advertisements and marketing material via physical and electronic mail relating to product specials and other promotional events or offers, perform marketing research and data analytics, and perform similar activities.
  • Contextual and Behavioral Targeting to provide contextual customization of ads shown as part of an interaction with our website or application, using tracking technologies like cookies and pixels.
  • Counting Ad Impressions & Website Interactions to audit interactions with our websites, applications, or advertisements, count ad impressions to unique visitors, verify position and quality of ad impressions, and perform similar activities.
  • Customer Service to provide customer service, maintain and service products and accounts, provide training for quality assurance purposes, and perform similar activities.
  • Fraud Prevention to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for that activity.
  • Processing Transactions to process or fulfill orders and transactions, verify customer information, process payments, confirm eligibility promotional benefits, and perform similar activities.
  • Public Health and Safety to conduct screening or temperature checks for COVID-19 symptoms or similar screening activities related to public health and safety.
  • Defending Against Claims & Litigation to defend against or respond to potential or actual claims and litigation.
  • Determining Employment Eligibility to determine eligibility for employment, verify references and employment history, and conduct background checks.
  • Claims & Benefits Administration to process claims, administer benefits, and conduct employee drug tests in accordance with applicable laws.
  • Employee & Emergency Contact Communications to communicate with our employees or individuals listed as an employee’s emergency contact.

Retention

We will retain your personal information only for so long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we process your personal information and whether we can achieve those purposes through other means; and the applicable legal requirements. In some circumstances, you may ask us to delete your information. Additionally, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. 

Your California Privacy Rights

California Residents have certain rights under the CCPA. For information on how to exercise these rights, please see below. 

  • The Right to Know. The right to know what personal information Kajabi has collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom the business discloses personal information, and the specific pieces of personal information the business has collected about you.
  • The Right to Deletion. The right to delete personal information that the business has collected about you, subject to certain exceptions.
  • The Right to Correction. The right to correct inaccurate personal information that a business maintains about a consumer.
  • The Right to Opt-Out of the Sale/Sharing. If we sell or share personal information, the right to opt-out of the sale or sharing of your personal information by Kajabi.
  • The Right to Limit the Use of Sensitive Personal Information. If Kajabi uses or discloses sensitive personal information for reasons other than those permitted by the CCPA, the right to limit the use or disclosure of sensitive personal information by Kajabi.
  • Non-Discrimination. The right not to be discriminated against for exercising any of the rights conferred by the CCPA.

Kajabi will honor the privacy rights afforded to individuals in accordance with applicable law.

Exercising Your CCPA Rights

California residents may submit CCPA requests themselves or using an authorized agent. CCPA requests are subject to our verification measures which vary depending on the type of request made and the sensitivity of the information you request. We may ask you to provide a few pieces of information to confirm your identity in our records. If you authorize an agent to submit a request on your behalf, we may require the agent to provide proof that you gave the agent signed permission to submit the request and may verify the agent’s identity and authority to act on your behalf.  

  • Submitting Access, Deletion, and Correction Requests

To make an access, deletion, correction, or limitation request, please use our online form via kajabi.com, email us at privacy@kajabi.com, or call us at 855-452-5224.  

  • Limiting the Use of Your Sensitive Personal Information

Californian’s have the right to limit a business’s use or disclosure of sensitive personal information. However, Kajabi does not use or disclose sensitive personal information for any purpose other than for permissible purposes under the CCPA.

  • Opting Out of the Sale/Share of Your Personal Information

Kajabi does not sell or share personal information related to the workforce member relationship. Please review the Kajabi Privacy Policy kajabi.com/policies/privacy for more information about opt-out rights for website visitors. 

Other California Disclosures

How We Respond To Do-Not-Track Signals & Global Privacy Controls: A “do-not-track” signal is a privacy preference feature in some web browsers that tells a website that a user does not want their online activity to be tracked. We currently support Global Privacy Control (GPC), a specification designed to allow internet users to notify businesses of their privacy preferences, such as whether or not they want to be tracked or have their personal information sold or shared with third parties for targeted advertising. It consists of a setting or extension in the user’s browser or mobile device and acts as a mechanism that our websites can use to honor your privacy settings. GPC is available for an increasing number of browsers and browser extensions, click here to view the options. If you want to use GPC, you can download and enable it via a participating browser or browser extension. More information about downloading GPC can be found by clicking here. If your browser or device has enabled GPC, it will override your preferences selected in the cookie banner or privacy settings on this Site.

California Shine the Light Disclosures: California Civil Code Section 1798.83 permits visitors to our Sites and users of our Services who are California residents to request, once a year, certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make a request, please send us an email at privacy@kajabi.com and include “Shine the Light Request” in the subject line.

Contact Us Regarding Your Privacy Rights

If you would like additional information related to your privacy, please email us at privacy@kajabi.com.  Please submit your CCPA rights requests using the methods described above.

Updates to Our California Privacy Policy

We may update this California Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).

Contacting Us

To ask questions or comment about this California Privacy Policy and our privacy practices, contact us at privacy@kajabi.com.