Seaside Cycle Update 2: More automation power, less manual work
We're five weeks into the Seaside Cycle. Momentum is building. Here's everything that's live in your app now, what's rolling out this week, and what's coming in the next two weeks.
The majority of these initiatives came directly from your feedback at feedback.kajabi.com. Submit an idea and track its progress if there's something you'd like us to build.
Fully Launched
These features are live for all accounts right now.
Smarter Automation Wait Nodes & Branching
Your automations just got more sophisticated. The new wait nodes let you trigger messages at exactly the right moment... by specific date, day of the week, or time of day. No more guessing when your customer will see what you send.
And the branching? You can now create complex segmentation flows in one automation instead of duct-taping five separate ones together. Build the entire customer journey in one place. Map multiple paths based on behavior, engagement, or purchase history. Everything stays organized, everything stays clear.
Learn more about wait nodes and branching
Offer Pricing Option Automations
Not every customer who buys from you is the same. Someone who pays monthly needs different follow-up than someone who commits to an annual plan. Someone who chooses your premium tier is telling you something about what they value.
Now you can trigger specific actions based on which pricing option a customer selects. Segment your customers from the moment they purchase. Send the annual buyer a deeper onboarding sequence. Give the monthly subscriber the nurture campaign that builds commitment. Personalize the journey based on the choice they already made.
Learn more about pricing option automations
Course Drip by Specific Date
Some content needs to drop on a real calendar date. Not seven days after someone joins... January 15th. Not three weeks into the program... March 1st.
With date-based drip, you release content so everyone progresses together. Perfect for memberships where you want a shared experience. Essential for time-sensitive content tied to events, seasons, or deadlines. Your community moves as one.
Learn more about course drip by date
Transaction and Payout API Updates
If you're running custom integrations or building on top of Kajabi, the API just got more useful. We've added detailed tax, fee, and settlement information to the Transactions API. We've introduced a new Payouts API that makes it easier to reconcile your Kajabi Payments earnings and fees.
Better data means better reporting. Better reporting means fewer hours trying to match numbers across systems.
Receipt Improvements
Receipts are one of those details that matter more than they should. Now you've got more control. Bulk download receipts when you need them. Send PDFs with receipts so customers have what they need for expense reports. Edit receipt number sequences to match your accounting system. Choose not to send receipts for free purchases.
Small improvements that save time every single week.
Learn more about receipt improvements
Download 1099 from Dashboard
US Heroes using Kajabi Payments can now download their 1099 tax forms directly from the dashboard. No waiting for mail. No searching through emails. Just log in and download.
Tax season just got a little less painful. Learn more
Rolling Out Now
These features are currently dialing up and have reached over 25% of accounts. You can expect to see them in your account soon if you don't have access already.
Invoices with Multiple Line Items
Some purchases shouldn't be separate transactions. A course plus a coaching package. Three workshops bundled together. A membership with an add-on.
Now you can bundle multiple offers into one invoice. One checkout experience. One payment. One receipt. Clean, professional, exactly what your customers expect when they're buying multiple things from you at once.
Learn more about multi-line invoices
Cart Post-Purchase Settings
What happens after someone buys matters as much as getting them to buy. Now you've got more control over the post-checkout experience.
Direct customers to a specific landing page instead of the generic success screen. Bypass account creation for certain offers. Send a single, consolidated post-purchase email instead of multiple transactional messages.
The purchase isn't the end. It's the beginning. Now you can shape that beginning the way you want. Learn more
Coming in the Next Two Weeks
Here's what's shipping next.
Automations - Multiple Flows
One automation, multiple entry points. Build the entire customer journey in one place, with different triggers powering their own paths. Someone who downloads a lead magnet goes one direction. Someone who attends a webinar goes another. Someone who abandons checkout gets a different sequence entirely. All in one automation. All visible at once. No more jumping between ten different flows trying to remember what fires when.
Winback Cancelled Members
When someone cancels, it's not always permanent. Life gets busy. Budgets get tight. Priorities shift. That doesn't mean they're gone forever. The new winback automation lets you re-engage cancelled members with campaigns designed to bring them back. Set the timing. Craft the message. Make the offer. Some of your best customers are people who left and came back.
Membership Subscription Cancellation Reason
You can't fix what you don't understand. When members cancel, you need to know why. Not so you can guilt them into staying... but so you can build something better for the next person.
The new cancellation reason tracking lets you customize the offboarding experience and collect insights that actually help you reduce churn. Simple question. Valuable data. Better decisions.
Comment-to-DM Functionality
Someone comments on your Facebook or Instagram post with a specific word or phrase, and Kajabi automatically sends them a DM. No manual copying and pasting. No hoping you catch every comment. Just set the trigger and let the system work. Turn social engagement into direct conversations without lifting a finger.
Affiliate Challenges
Affiliates who feel like part of your team promote harder and promote smarter. The new affiliate challenges let you create structured competition with real incentives. First to five sales wins. Hit your target by month-end. Generate the most referrals in Q1.
Gamification works because it taps into motivation that commission alone can't touch. This feature is currently in Labs. Learn more
Customer Billing Page Improvements
Your customers with multiple saved cards and multiple subscriptions shouldn't have to decode a confusing billing page. The redesigned billing interface makes it easier for them to understand what they're paying for, when they're being charged, and which card is being used.
Clearer billing means fewer support questions. Fewer support questions means more time building. Learn more
Already Launched Earlier This Cycle
In case you missed them.
Global Brand Settings
Set your brand colors, fonts, and styling once. Watch it flow consistently across your entire Kajabi presence. No more updating the same settings in twelve different places. Learn more
Community Improvements
Award badges on the spot. Share audio files directly. View scheduled events in calendar format. Small upgrades that make community management feel less like work. Learn more
Gift Offer Delivery Management
Reschedule or cancel pending gift offer deliveries on behalf of your customers. Because plans change and you shouldn't have to ask them to log in to fix it. Learn more
See full details from our last Seaside Cycle update.
Everything we ship exists to help you move faster, serve deeper, and build with confidence.
— The Kajabi Team