Some features save you time. Some help you earn more. Some make the backend of your business less of a headache. And one... well, one changes everything.

Build Smarter Automations

Improved Automation Wait Nodes

Trigger messages and actions at the right moment by date, day, or time—not just "X days later."

What this means for you: Schedule communications around real-world timing like business hours, specific dates, or optimal engagement windows. Send messages when they'll actually be read, not just when a timer expires.

Learn more: Automations Help Article

Smarter Automation Branching & Flows

Build real segmentation flows, and mange your entire customer journey with different triggers powering their own paths - in one automation instead of duct-taping five together.‍

What this means for you: more powerful personalization, cleaner logic, fewer workarounds. Create complex customer journeys without the chaos of managing multiple separate automations.

Learn more: Automations Help Article

Offer Pricing Option Automations

Trigger specific automation actions based on which pricing option a customer selects at checkout.

What this means for you: Create personalized follow-up experiences based on whether someone chose monthly, annual, or payment plan options. Tailor your onboarding, content delivery, and communication to match their commitment level.

Learn more: Automations Help Article

Comment-to-DM Functionality

Trigger a reply when a word or phrase is used on any Facebook or Instagram post. Turn social media engagement into private conversations that build deeper relationships.

What this means for you: Catch important keywords and phrases on your social posts and automatically move those conversations into direct messages where you can provide personalized guidance. Perfect for turning casual engagement into real client relationships.

Learn more: Universal Inbox + Comment-to-DM

Cancellation Reason Tracking

Track why members cancel. Not so you can guilt them into staying, but so you can build something better for the next person.

What this means for you: Turn cancellations into insight. Understand what's not working so you can improve your offers, content, or positioning. Data-driven decisions beat guesswork every time.

Learn more: Cancellation Reason Tracking Help Center Article

Winback Automations

Re-engage cancelled members with campaigns designed to bring them back. Some of your best customers are people who left and came back.

What this means for you: Give people a reason to return. Life gets busy. Priorities shift. Winback campaigns meet former members where they are now and remind them why your expertise matters. Second chances work both ways.

Learn more: Automations Triggers Help Center Article

Sell Better

Revamped Upsells (Beta)

Fully customizable, reusable upsell pages that actually match your brand. Increasing average order value just got easier.

What this means for you: Create professional post-purchase offers that feel like part of your brand, not an afterthought. Build once, reuse across multiple offers. Turn one-time buyers into higher-value customers with offers presented at the moment when trust and momentum are highest.

If you'd like to be considered to join the beta pool for this feature, let us know here.

Cart Post-Purchase Settings

More control over what happens immediately after checkout.

What this means for you: Customize the post-purchase experience to match your brand and guide customers to their next step. Control redirects, messaging, and the immediate next action after someone buys.

Learn more: Cart Post-Purchase Settings Help Center Article

Affiliate Challenges

Incentivize affiliate engagement and sales with structured challenge programs.

What this means for you: Reward top performers, create competition, and drive partner growth with gamified incentive structures. Turn your affiliate program into an engine for motivated, consistent promotion.

Learn more: Affiliate Challenges Help Center Article

Deliver Better

Unified Media Library - Dialing up soon

One centralized place for all your videos. Folder-based organization. Reuse content across experiences. No more hunting through different sections trying to find that one video.

What this means for you: Upload once, use everywhere. Organize your content library the way you think, not the way the platform forces you to. Save time by reusing video content across courses, posts, emails, and landing pages without re-uploading or searching through scattered libraries.

Clickable Video Chapters - Dialing up soon

Let members jump straight to the moments that matter. Turn long videos into easy, navigable learning.

What this means for you: Make your content more accessible and actionable. Members get what they need faster. Long-form content becomes more valuable when people can navigate directly to specific topics instead of scrubbing through an entire video.

‍Learn more: Media Library Help Center Article

Global Brand Settings

Set your brand colors, fonts, and styling once and watch it flow consistently across your entire Kajabi presence including your site, emails, checkout pages, and member areas.

What this means for you: No more updating the same brand elements in multiple places. Make one change and it updates everywhere, saving you time and ensuring your brand always looks cohesive and professional. In a world where trust is the differentiator, consistent branding reinforces your credibility at every touchpoint.

Where to find it: Settings > Global Brand Settings

Learn how to use Global Brand Settings

Course Drip by Specific Date

Release content on real calendar dates so everyone in your cohort progresses together.

What this means for you: No more weekly manual publishing or relative timelines. Set real calendar dates and everyone moves through your content together, making live calls and group discussions easier to coordinate.

Learn more: Course Drip by Specific Date Help Center Article

Community Improvements

Instant Community Badges Recognize members in real time with on-the-spot badges that reinforce progress, status, and momentum. Visit any member's profile and manually award a badge to celebrate contributions, milestones, or achievements.

Audio Files in Posts Share audio content directly in community posts. Audio files now play inline—no more popup windows or disrupted browsing experiences.

Calendar Views for Events View your scheduled community events in monthly, weekly, or daily calendar formats instead of just a list view.

What this means for you: Build stronger member engagement by recognizing contributions as they happen. Share voice notes and audio lessons seamlessly. Manage live events and scheduled programming more effectively with visual planning tools.

Learn more: Community Help Center Article

Manage Better

Gift Offer Delivery Management

Reschedule or cancel pending gift offer deliveries on behalf of your customers. When someone purchases a gift offer, you now have full control to adjust the delivery timing or cancel the delivery if plans change.

What this means for you: Handle last-minute changes without complicated workarounds. Perfect for managing holiday gift timing, corporate bulk purchases, or any situation where customers need flexibility after purchase.

Where to find it: Manage gift deliveries from the Sales > Orders section in your dashboard, or directly from the customer's contact record.

Learn more: Gift Offer Management Help Article

Receipt Improvements

Bulk download receipts, send PDFs with receipts, edit receipt number sequences, and choose not to send receipts for free purchases.

What this means for you: Better record-keeping for you and your members with professional, numbered receipts. Bulk downloading saves time during tax season or audits. Skipping receipts for free offers creates a cleaner experience for trial sign-ups and promotional access.

Learn more: Receipt Management Help Center

Multi-Line Item Invoicing

Allow multiple offers to be added to a single invoice, creating more detailed, professional invoices.

What this means for you: Send comprehensive invoices that bundle multiple products or services together. Perfect for agency work, consulting packages, or any situation where clients purchase multiple offers at once. Professional invoicing builds trust and makes accounting easier for both you and your clients.

Customer Billing Page Redesign

Redesigned so people with multiple cards and subscriptions can actually understand what they're paying for. Clearer billing means fewer support questions.

What this means for you: Less confusion, fewer billing support tickets, better member experience. When people understand their subscriptions clearly, they're more likely to maintain them and less likely to cancel out of confusion.

Where to find it: Your members see this automatically in their account billing section

Transaction and Payout API Updates

Adds additional tax, fee, and settlement information into Transactions API and introduces new Payouts API.

What this means for you: If you're building custom integrations or need advanced transaction tracking, the API now provides more detailed financial data and better control over payout workflows. Enhanced visibility into fees, taxes, and settlements makes reconciliation and reporting more accurate.

Learn more: API Changelog

Download 1099 from Dashboard

US Heroes using Kajabi Payments can now download their 1099 tax forms directly from the Kajabi Dashboard.

What this means for you: Tax season just got easier. Access your 1099 forms instantly without waiting for mail or making support requests. Stay compliant and keep your financial records organized in one place.

Learn more: 1099 Tax Forms Help Article

The Big Reveal: Meet Cofounder

Now... the thing we've been working on that changes everything.

Meet Cofounder. Your AI business partner that helps you know what to build next and actually make progress.

Not a chatbot. Not a content generator. A partner that interviews you, understands your expertise, and guides you through building a real business on Kajabi.

Cofounder knows your products, your audience, your goals. It gets smarter the more you use it. And it's always available when you need strategic direction.

What this means for you: Finally know what to build. Price with confidence. Market what you mean. You bring the expertise. Cofounder brings the plan.

Cofounder is currently in beta and will be rolling out to your account soon. If you'd like to register your interest in joining the beta pool, let us know here.

What This Means for You

Everything we ship exists to help you move faster, serve deeper, and build with confidence. Whether it's strengthening your brand presence, improving client relationships, or automating the work that slows you down—these updates give you more leverage.

You bring the expertise. Kajabi brings the system.

What's Next

Every feature you just read about came from feedback you submitted at feedback.kajabi.com.

Submit an idea. Track its progress. Help us build what you actually need.

The next cycle starts Monday. We're already building.