Cookie Notice

September 16, 2020

Effective Date:

When you visit the Kajabi website, www.kajabi.com, Kajabi and its service providers acting on its behalf automatically collect certain data using tracking technologies, for example, cookies, pixels, and web beacons. This notice describes our data collection and tracking practices. For more information about how we process information collected via our website and on our Product, as well as the choices and rights that consumers have regarding how we collect and process information about them, please see our Privacy Policy.

We also partner with third-party ad networks to either display advertising on our website or to manage our advertising on other websites. Our ad network partners use cookies, pixels, and other ad-targeting technologies to collect information about your activities on our website to provide you with targeted advertising based upon your interests. Instructions for opting out of interest-based advertising is set forth in this policy, but you can opt-out of interest-based advertising using the Network Advertising Initiative’s opt-out tool.

What are cookies and pixels?

A cookie is a small text file stored on a user’s device that may later be retrieved by a web server from the device. Cookies allow web servers to do certain things like remember the items you placed in a shopping cart or that you are logged in. Some cookies let us and service providers keep track of our website users’ browsing activities and connect certain activities into a session.

A pixel is a very small image that may be found within web pages and emails that requires a call to our servers in order for the pixel to be rendered in those web pages and emails—this call provides information about your device and visit. We use pixels to learn more about your interactions with email content or web content, such as whether you interacted with ads or posts. Pixels can also enable us and third parties to place cookies on your browser.

Are there different types of cookies?

Cookies typically are classified as either session cookies or persistent cookies. Session cookies disappear from your device or browser when you turn off your device. Persistent cookies remain on your browser even if you turn off your device. We use both persistent cookies and session cookies.

Can you stop us from setting cookies?

Yes, you can prevent a website, including ours, from setting cookies. However, if you do so, some parts of the website may not function properly or at all. Please see the Cookie Options section, below.

Does the Kajabi Website respond to Do Not Track Signals?

Our website and services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to our Product or services, and we do not alter any of our data collection and use practices upon receipt of such a signal.

Where can I learn more about cookies?

You can learn more about cookies at:

What cookies does the Kajabi Website use?

The following is a list of the cookies we use:

Strictly Necessary Cookies: These cookies are required to let you navigate our website and use its features. They are also used to ensure we have a proper cookie banner. Without these cookies, certain functionalities of our website would not be possible. You cannot opt-out of these cookies.

Cookie Name Description
_kjb_session Tracks your active admin session so you don’t need to re-login
kjba Tracks which affiliate has referred an offer purchase
_abv Tracks whether the user wishes their admin previewing bar to be hidden
_kjb_ua_components Enables session management across Kajabi

Analytics Cookies: These cookies collect information about how our visitors use the website. All information collected by these cookies is aggregated and therefore anonymous. It is only ever used to improve how our website works.

Cookie Name Description
__hstc This cookie keeps track of website visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.  If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor.
__hssc This cookie keeps track of sessions. It is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__d_hsutk This cookies are used to store information about how visitors use our site and to gather requests from the forms on our website. We use the information to compile reports and to help us improve our site. The cookies also help us to customize our marketing efforts through various media and formats.
_gid Used to distinguish users with Google Analytics.
_ga Used to throttle request rates with Google Analytics.
_gat Used to identify users for our Drift-powered chat functionality on the website
driftt_sid Used to identify users for our Drift-powered chat functionality on the website
driftt_aid, DFTT_END_USER_PREV_BOOTSTRAPPED Used to identify users for our Drift-powered chat functionality on the website
_vis_opt_exp_242_split, _vis_opt_s, _vis_opt_exp_242_combi, _vwo_sn, _vwo_uuid_v2, _vwo_uuid, _vwo_ds, _vis_opt_test_cookie Used for experimentation and anonymized A/B testing to improve the performance of our website.

Advertising Cookies: These cookies are used to deliver ads that are more relevant to you and your interests. They’re also used to limit the number of times you see an advertisement and to measure the effectiveness of the advertising campaign. They are usually placed by third-party advertising networks with the website operator’s permission. They remember what websites you have visited, and this information is shared with other organizations such as advertisers.

Cookie Name Description
_fbp Used by Facebook to deliver, measure and improve the relevancy of their advertising and to deliver a series of advertisement products on Facebook.
_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
_rdt_uuid This cookie is set by Reddit and is used for remarketing on reddit.com
_uetvid, _uetsid These cookies are utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

Cookie Options

You have a choice about the placement of cookies on our website. You can use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation. Guidance on how to control cookies in popular browsers is contained here:

You can also find additional information on cookie controls and advertisement here:

Changes to this Policy

From time to time Kajabi may revise this Notice. If we make revisions that materially change or affect whether or how we collect or use personal information we will notify you by email (if, as a user of our website, you have provided us your email address) or by means of a notice on our website prior to the change becoming effective. Therefore, you should review the website periodically so that you are up-to-date on our most current policies and practices.

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