Cookie Notice

March 16, 2022

Effective Date:

When you visit the Kajabi website, www.kajabi.com, Kajabi and its service providers acting on its behalf automatically collect certain data using tracking technologies, for example, cookies, pixels, and web beacons. This notice describes our data collection and tracking practices. For more information about how we process information collected via our website and on our Product, as well as the choices and rights that consumers have regarding how we collect and process information about them, please see our Privacy Policy.

We also partner with third-party ad networks to either display advertising on our website or to manage our advertising on other websites. Our ad network partners use cookies, pixels, and other ad-targeting technologies to collect information about your activities on our website to provide you with targeted advertising based upon your interests. Instructions for opting out of interest-based advertising is set forth in this policy, but you can opt-out of interest-based advertising using the Network Advertising Initiative’s opt-out tool.

What are cookies and pixels?

A cookie is a small text file stored on a user’s device that may later be retrieved by a web server from the device. Cookies allow web servers to do certain things like remember the items you placed in a shopping cart or that you are logged in. Some cookies let us and service providers keep track of our website users’ browsing activities and connect certain activities into a session.

A pixel is a very small image that may be found within web pages and emails that requires a call to our servers in order for the pixel to be rendered in those web pages and emails—this call provides information about your device and visit. We use pixels to learn more about your interactions with email content or web content, such as whether you interacted with ads or posts. Pixels can also enable us and third parties to place cookies on your browser.

Are there different types of cookies?

Cookies typically are classified as either session cookies or persistent cookies. Session cookies disappear from your device or browser when you turn off your device. Persistent cookies remain on your browser even if you turn off your device. We use both persistent cookies and session cookies.

Can you stop us from setting cookies?

Yes, you can prevent a website, including ours, from setting cookies. However, if you do so, some parts of the website may not function properly or at all. Please see the Cookie Options section, below.

Does the Kajabi Website respond to Do Not Track Signals?

Our website and services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to our Product or services, and we do not alter any of our data collection and use practices upon receipt of such a signal.

Where can I learn more about cookies?

You can learn more about cookies at:

What cookies does the Kajabi Website use?

The following is a list of the cookies we use:

Strictly Necessary Cookies: These cookies are required to let you navigate our website and use its features. They are also used to ensure we have a proper cookie banner. Without these cookies, certain functionalities of our website would not be possible. You cannot opt-out of these cookies.

Cookie Name Description
_kjb_session Tracks your active admin session so you don’t need to re-login
kjba Tracks which affiliate has referred an offer purchase
_abv Tracks whether the user wishes their admin previewing bar to be hidden
_kjb_ua_components Enables session management across Kajabi
ts This cookie is provided by PayPal and supports payment services on the website.
_tldtest_* Amplitude cookie
OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.
cf_chl_cc_* Cloudflare cookie
__cf_bm A cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots.
OptanonConsent It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
temporary_get_base_domain No description.
kjba_* Cookie utilized by Kajabi.
csrftoken This cookie is associated with the Django web development platform for Python. It is designed to help protect a site against a particular type of software attack on web forms.
x-cdn Serves the PayPal functionality
_gh_sess Utilized by Github.
m This cookie is set for fraud prevention purposes. Fraud detection uses technology that helps us assess the risk associated with an attempted transaction that is enabled on the Stripe User’s website or the application that collects information.
Vs_uniques_template_metadata This cookie is necessary for the login function on the Website.
Kjba_rl_internal This cookie is necessary for the login function on the Website.
Kjba_internal This cookie is necessary for the login function on the Website.
Vs_uniques_offer Tracks which offer the user is on.
cookietest Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies.Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies.

Functional Cookies: These cookies allow websites to remember the user’s preferences, as well as the choices they make on the website. This includes username, region, and language.

Cookie Name Description

AWSALBCORS

This cookie is managed by AWS and is used for load balancing.

ajs%3Atest

This performance cookie counts visits and tracks other website traffic-related metrics.

_ALGOLIA

This cookie provides the search feature for the website and provides you with relevant real-time results.

_help_center_session

This cookie aids in session for the Zendesk guide.

_gd#############

This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program.

logged_in

This cookie is utilized by Github.

kjb_signup_id


This is a cookie utilized by our signup process, so we can continue to test and improve the signup experience and how it relates to actions after signup. This cookie is created when visiting the Kajabi signup page and deleted when signup is completed.

_zendesk_shared_session

This cookie holds session information for sharing across Zendesk applications.

_sp_root_domain_test_

Used to facilitate the data needed for the product recommendation engine.

_octo

This cookie is utilized by Github.

__zlcid

Live chat widget sets the cookies to store the Live Chat ID used to identify a device across visits. (Zendesk)

__session

This cookie is used to log you in.

_zendesk_session

This cookie holds session information for root access applications.

ts_c

To provide fraud prevention

__zlcmid

Live chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits.

__zlcstore

Utilized to store the status of the chat.

_zendesk_authenticated

This cookie is used to store a binary variable determining whether a user has been authenticated.

_sp_*

This cookie is used by Yotpo, a review management platform. This cookie stores a unique identifier for each browser user to ensure a consistent experience amongst your visits.

AWSALB

Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.

__stripe_sid

Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.

omSeen-lf0lzoniwiwjs17v0o52

omSeen-

_help_center_session

This cookie aids in session for the Zendesk guide.

ab.storage.sessionId.943f47b8-3716-428e-a125-ac9a054f1501

ab.storage.sessionId

__stripe_mid

Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own Servers.

__cfruid

Cookie associated with sites using CloudFlare, used to identify trusted web traffic.

Analytics Cookies: These cookies collect information about how our visitors use the website. All information collected by these cookies is aggregated and therefore anonymous. It is only ever used to improve how our website works.

Cookie Name Description
__hstc This cookie keeps track of website visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.  If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor.
__hssc This cookie keeps track of sessions. It is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__d_hsutk This cookies are used to store information about how visitors use our site and to gather requests from the forms on our website. We use the information to compile reports and to help us improve our site. The cookies also help us to customize our marketing efforts through various media and formats.
_gid Used to distinguish users with Google Analytics.
_ga Used to throttle request rates with Google Analytics.
_gat Used to identify users for our Drift-powered chat functionality on the website
driftt_sid Used to identify users for our Drift-powered chat functionality on the website
driftt_aid, DFTT_END_USER_PREV_BOOTSTRAPPED Used to identify users for our Drift-powered chat functionality on the website
_vis_opt_exp_242_split, _vis_opt_s, _vis_opt_exp_242_combi, _vwo_sn, _vwo_uuid_v2, _vwo_uuid, _vwo_ds, _vis_opt_test_cookie Used for experimentation and anonymized A/B testing to improve the performance of our website.
kjb_signup_id This is a cookie utilized by our signup process, so we can continue to test and improve the signup experience and how it relates to actions after signup. This cookie is created when visiting the Kajabi signup page and deleted when signup is completed.
_pin_unauth This cookie is associated with pinterest. It is used to track the usage of services.
_rdt_uuid Set by Reddit and is used for remarketing on reddit.com
uuid2 Advertising from AppNexus
outbrain_cid_fetch Collects data on the users navigation and behavior on the website.
lang This cookie is used to store language preferences and to serve up content in the stored language.
amp_cookie_test* These cookies are used by Amplitude for session tracking for analytics purposes.
cf_chl_seq_* These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. 
rbuid Helps identify attribution between a caller and phone number with browser session(s) via Rockerbox. 
uuid Used by Rockerbox to optimize ad relevance by collecting visitor data.
tatari-session-cookie Used by Tatari for tracking TV ad performance.
tatari-cookie-test Used by Tatari for tracking TV ad performance.

Advertising Cookies: These cookies are used to deliver ads that are more relevant to you and your interests. They’re also used to limit the number of times you see an advertisement and to measure the effectiveness of the advertising campaign. They are usually placed by third-party advertising networks with the website operator’s permission. They remember what websites you have visited, and this information is shared with other organizations such as advertisers.

Cookie Name Description
_fbp Used by Facebook to deliver, measure and improve the relevancy of their advertising and to deliver a series of advertisement products on Facebook.
_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
_rdt_uuid This cookie is set by Reddit and is used for remarketing on reddit.com
_uetvid, _uetsid These cookies are utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

Performance Cookies: These cookies are used specifically to gather data on how users use a website, how often, or if they get an error. These cookies only monitor the performance of the website and how a user interacts with it.

Cookie Name Description

_vwo_uuid_v2

This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions.

_tldtest_*

Utilized to give a user's session a unique identifier via Amplitude.

_hp2_ses_props*

This cookie is used by Heap Analytics to track user behavior on the website. Cookies in this domain have a lifespan of 2 years.

_hjid

Ensures that visits to the same site will be attributed to the same user ID via Hotjar.

_hjSessionRejected

Used by Hotjar to prevent severe performance issues.

_hjAbsoluteSessionInProgress

Utilized by Hotjar to detect the first pageview session of a user.

_hjTLDTest

Utilized by Hotjar to determine the most generic cookie path that should be used. After this check, the cookie is removed.

_hjFirstSeen

This is set to identify a new user's first session via Hotjar.

_hjIncludedInPageviewSample

Used by Hotjar to identify if a user is included in data sampling defined by Kajabi's pageview limit.

_hjIncludedInSessionSample

Used by Hotjar to identify if a visitor is included in data sampling defined by Kajabi's pageview limit.

_omappvp

Used for determining new vs. returning visitors

_omappvs

Mixed third-party and session cookie that acts as a controller of the website performance cookie.

_gat_UA-nnnnnnn-nn

This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie distinguishes between new and returning visitors.

_ga_GTBWYV09JY

This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

vs_uniques_landing_page

Tracks which landing page the user is on.

_ga_5R3LGJJD0H

Utilized by Google Analytics.

_vis_opt_exp_n_combi

This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie is generated when users are given a particular version of a page. This makes sure that users see the same variation that they earlier saw when they visited the page.

__hssrc

This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.

zte2095

This cookie is generally set to enhance the performance and functionality of the website. However, it is nonessential to its use.

_ga_0JZ9C3M56S

Utilized by Google Analytics.

testTLD

Utilized by Tatari.

_gclxxxx

Google conversion tracking cookie.

drift_campaign_refresh

Live chat.

_omra

Used to store interaction and conversion data for campaigns in conjunction with Revenue Attribution.

_vwo_referrer

This cookie is associated with the product Visual Website Optimiser, by Wingify. The tool helps site owners measure the performance of different versions of web pages.

JSESSIONID

General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.

SM

This is a Microsoft MSN 1st party cookie which we use to measure the use of the website for internal analytics.



Targeting Cookies

Cookie Name Description
ab.storage.* Out-of-the-box randomly generated string used by Braze to identify anonymous users, and to differentiate users’ devices and enables device-base
ab._gd* This cookie is associated with software provided by Braze, is a marketing company that develops customer relationship management and mobile marketing automation software which businesses use to manage their applications. These cookies track session_id, device_id, and external_id. This is a pattern type cookie with a common root of ab._gd followed by a string of numbers.
_vwo_nls_q_* This is an advertising tracker from Kajabi. Kajabi is a knowledge e-commerce platform that helps entrepreneurs build, market, and sell educational content online.
_vis_opt_exp_* To Store if a user has been excluded from a campaign.
_uetvid_exp Contains the expiry date for the cookie with corresponding name.
_uetvid Used to track visitors on multiple websites, in order to present relevant advertisements based on the visitor's preferences.
_uetsid To store and track visits across websites.
_sp_root_domain_test_* Used to distinguish users.
YSC This cookie is used to build a profile of your interests and show you relevant adverts on other sites.
GUC This cookie is used alone and/or in combination with other information by those companies to build a profile of your interests and show you relevant adverts on other sites.
B This cookie is used by those companies to build a profile of your interests and show you relevant adverts on other sites.
A3 This cookie is used for marketing purpose of the website.
A1S This cookie is used alone and/or in combination with other information by those companies to build a profile of your interests and show you relevant adverts on other sites.
A1 This cookie is used alone and/or in combination with other information by those companies to build a profile of your interests and show you relevant adverts on other sites.
bscookie This cookie may be set through our site by our advertising partners. This may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
bcookie This cookie is used by those companies to build a profile of your interests and show you relevant adverts on other sites.
UserMatchHistory This cookie is used for marketing purpose of the website.
wfivefivec This cookie is used alone and/or in combination with other information by those companies to build a profile of your interests and show you relevant advertisements on other sites.
matchliveramp This cookie is set through our site by our advertising partners to help build a profile of your interests and show you relevant adverts on other sites.
TapAd_* This cookie is used alone and/or in combination with other information by those companies to build a profile of your interests and show you relevant adverts on other sites.
cf_chl_seq_* These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
__rbtld__ Cookie utilized by Rockerbox.
_fbc This cookie is to store last visit.
amp_* Supports Amplitude product analytics.
cf_chl_prog These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
_gat_gtag_* Utilized by Google Analytics.
cf_chl_2 These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
t-ip Utilized by Tatari.
omSeen-* omSeen cookie.
ab.storage.deviceid.* Out-of-the-box randomly generated string used by Braze to identify anonymous users, and to differentiate users’ devices and enables device-based messaging.
personalization_id This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting.
lidc This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
VISITOR_INFO1_LIVE This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface.
_GRECAPTCHA This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
UID This cookie provides a uniquely assigned, machine-generated user ID and gathers data about activity on the website. This data may be sent to a 3rd party for analysis and reporting.
_routing_id This cookie is set by Pinterest that collects statistical details to track the use of its services.
AnalyticsSyncHistory Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries.
_pinterest_sess These cookies allow users to share pictures via Pinterest / the "Pin It" button, and Pinterest can collect statistical information about usage of their service.
SRM_B This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
sp Registers statistical data on users' behavior on the website. Used for internal analytics by the website operator.
MUID This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
li_gc This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.
CONSENT Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.
ab.storage.sessionID.* Out-of-the-box randomly generated string used to determine whether the user is starting a new or existing session, in order to sync messages and calculate session analytics.
_auth This cookie is set by Pinterest that collects statistical details to track the use of its services.
Drift_aid Anonymous identifier token. This cookie is set as soon as you visit our website.
Amp_fef1e8 Supports Amplitude product analytics.
Muc_ads Twitter Collects data on user behavior and interaction in order to optimize the website and make advertisement on the website more relevant.
_clsk This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing.
ANONCHK This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
_clck Visitor behavior tracking.
Tatari-cookie-test 3rd-party service provider and advertising partner manage our advertising on other websites.
lidc This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
amp_d4cd2a Cookie provided by Amplitude.
ab._gd############# This cookie is associated with software provided by Braze, is a marketing company that develops customer relationship management and mobile marketing automation software which businesses use to manage their applications. These cookies track session_id, device_id, and external_id. This is a pattern type cookie with a common root of ab._gd followed by a string of numbers.
Kajabi_ct

Cookie Options

You have a choice about the placement of cookies on our website. You can use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation. Guidance on how to control cookies in popular browsers is contained here:

You can also find additional information on cookie controls and advertisement here:

Changes to this Policy

From time to time Kajabi may revise this Notice. If we make revisions that materially change or affect whether or how we collect or use personal information we will notify you by email (if, as a user of our website, you have provided us your email address) or by means of a notice on our website prior to the change becoming effective. Therefore, you should review the website periodically so that you are up-to-date on our most current policies and practices.

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