Stay In
The Loop

Get free expert insights and tips to grow your knowledge business sent right to your inbox.

By submitting you agree to receive our monthly "The Creator's Playbook" newsletter as well as other promotional emails from Kajabi. You may withdraw your consent at any time via the “Unsubscribe” link in any email or view our privacy policy at any time.
Oops! Something went wrong while submitting the form.

Follow Us:

Feature improvements: Better control over managing Kajabi

By

Dec 22, 2020
Read Time: X Min
Kajabi Hero Live
Stay In
The Loop

Get free expert insights and tips to grow your knowledge business sent right to your inbox.

By submitting you agree to receive our monthly "The Creator's Playbook" newsletter as well as other promotional emails from Kajabi. You may withdraw your consent at any time via the “Unsubscribe” link in any email or view our privacy policy at any time.
Oops! Something went wrong while submitting the form.

Follow Us:

Many of you Heroes have people working on your Kajabi business with you. That’s why we’re adding some feature improvements to give you more transparency and control over how you choose to manage your business on Kajabi.

The improved features are: 

  • Better tracking of actions taken by your admins 
  • Enhancements to the ability to delete members.

Let’s go over what these are, how these can impact your business and how to use these improvements.

Admin Action attribution

Many of you Heroes add administrators to Kajabi to manage a variety of tasks. This is a great way to free you up to focus on things that might be more critical to your business.

But sometimes, this can lead to confusion over who did what. Maybe a discount Offer was given to members that shouldn’t have. We’re adding Admin Action attribution to address this.

Now, when you’re viewing a member’s purchase history, you can see who granted, canceled or revoked an Offer for them. If there were any mistakes made, it’s simple to get to the root cause and fix it. You can also use this to get a better understanding of how much work each individual administrator does, which helps with your resource-planning needs. 

More clarity on deleting members

We’re adding more details on what happens when you delete members from your Kajabi platform so you can make better-informed decisions on maintaining your member contacts.

When you delete members from Kajabi, they’re gone for good. That means you won’t be able to send them marketing emails, their payments stop and you lose all their records. It’s an irreversible act that some Heroes told us they regretted.

We want to make sure that when you’re deleting a contact, you really want to do it. We’re adding more details to smooth out the contact delete process. Of course, you can still delete contacts whenever you want.

A great option to use instead of deleting is to hide contacts. This will hide these contacts from your People tab but you’ll still retain their information if you need it in the future.

When will you get these feature improvements to Kajabi

The improvements to Admin Action and to the delete feature are rolling out now. You can see these in your People tab and Member Details.

At Kajabi, we’re committed to empowering you to run your business, your way. These are just the latest examples of this and you can expect many more over the next few weeks, months and years.

Author
Table Of Contents

Similar Blog Posts

No items found.
Feature improvements: Better control over managing Kajabi
FREE One-Page Business Plan Template!

What are you waiting for? Develop your one page business plan with our lean canvas template so you can see your success mapped out.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Choosing Your Niche
Define Your Niche in 10 Minutes

Download our FREE niche worksheet to discover how you can make a profitable business.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Digital Product Idea Validation 101
Validate Your Product Idea!

Use our FREE idea validation worksheet to identify your ideal customer and the solutions you can offer to make money.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
AI Prompt Playbook
Get Your FREE AI Prompt Playbook

Download free AI prompts for social media, email marketing, website copy, and digital products to 10x your productivity!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Monetize Your Following
How to Monetize Your Social Following

Got followers? Download our free guide on how you can turn your social media following into paying customers.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
The Perfect Sales Page
8 Steps to the Perfect Sales Page

Get your free worksheet to help you write the perfect sales landing page to convert leads into paying customers.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Email Performance Tracking Sheet
FREE Email Performance Tracking Sheet!

No email marketing experience? No problem. Download our free performance tracking sheet so you can refine your strategy.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.