Welcome to the Meet The Kajabi Team Series!
In this series of blogs, we're going to introduce you to some of our awesome Kajabi team members so you can get to know the people that support you and your business here at Kajabi.
Today we're going to introduce you to Member Success Specialist, David Otteson!
Name: David Otteson
Job Title: Member Success Specialist
What do you do at Kajabi?
My job is simply to help our new Kajabians feel at home as they begin their journey with us!
The Member Success team is usually some of the first people that get to interact with our new members.
Although I wear many hats, most of my day consists of having conversations with our Kajabi Heroes as they begin the onboarding process while educating myself on the ever-evolving parts of our software.
Tell us a little bit about your background and how you started working for Kajabi.
I received my Bachelor’s in Marketing from Vanguard University right down the road in Costa Mesa, CA.
Over the years, I’ve had wonderful experiences working in Account Management and Non-Profit work which really birthed a passion for seeing my clients and team experience success.
My friend John (also with Member Success) first introduced me to Kajabi and thought I would be a good fit for the team. I’m so glad I hopped on board!
What is a typical workday like at Kajabi?
Always start with Coffee!
I love that Kajabi provides tons of snacks and drinks to enjoy while we work.
Most of the day is spent talking and collaborating with our Kajabi Hero’s over the phone/online, but what I love about our culture is that we’re encouraged to increase our learning through helpful books, articles, and classes whenever we have available time.
What’s your favorite part of working for Kajabi?
I love getting to play a small part amongst this team in making a life-changing difference in the lives of our customers.
What’s your spirit animal?
Probably some sort of bird, I love getting to see things from different vantage points!
What’s something about your job people wouldn't expect?
We’re given the opportunity to collaborate with other teams! We’re a small (but growing) family.
What’s the most rewarding part of working for Kajabi?
I love getting to see others experience the joy of discovery and fulfillment. Kajabi enables us to be ourselves while providing a space to learn and grow.
What emoji are you?
Probably that “zap/electricity” emoji! ⚡
What’s the coolest thing you’re working on right now?
Right now I’m just immersing myself in the software to help provide the best service to our customers!
What personal item represents you best?
Drum sticks. I've been a drummer for over 10 years and it's always been one of my favorite hobbies/side-jobs.
I've been able to tour, do studio work, and non-profit work through music throughout my life.
It brings me a ton of joy!